Terms and conditions
Mobile terms and conditions
<p align=" center">
    <strong>Mobile Terms &amp; Conditions </strong>
</p>
<p>
    <em></em>
</p>
<p>
    <em>
        In order to use the Services, you must have downloaded the App on your
        mobile telephone or handset and agree to our "App and Website Terms
        &amp; Conditions and Privacy Policy" as may be updated by us from time
        to time. The most recent version will apply and will be available on
        the App or our website.
    </em>
</p>
<p>
    <em>
        These are the terms &amp; conditions relating to the Services and they
        may be updated by us from time to time. The most recent version will
        apply and will be available on the App or our website.
    </em>
</p>
<p>
    <em></em>
</p>
<p>
    <strong>1. Eligibility</strong>:
</p>
<p>
    1.1 You can subscribe for the Services if you
    are at least 18 years old. We may refuse to provide Services at our
    discretion.
</p>
<p>
    <strong>2. How to sign-up</strong>:
</p>
<p>
    2.1 You can sign-up for the Services via the App.
</p>
<p>
    2.2 You must follow our sign-up process and provide all correct information
    and supporting identification documentation (including but not limited to
    NRIC, passport and employment pass) as requested in the sign-up process. In
    the event of any non-submission or non-approval of identification
    documentation, we reserve the rights to decline your request, recall and
    release the mobile number you have selected.
</p>
<p>
    2.3 You will need to verify your account with a valid identification (“ID”)
    within 7 working days from the date of signing up for your giga! plan/line/the Services.
    You will be triggered via email and/or giga! App to update your account with a valid ID for verification.
</p>
<p>
    2.4 If you do not successfully verify your account with a valid ID within 7
    working days from the date of signing up for your giga! plan/line/the Services,
    we reserve the right to terminate your giga plan/line/the Services immediately without
    further notice and liability. No refunds will be given to you under any circumstances.
</p>
<p>
    2.5 If you wish to retain your active non-giga! postpaid mobile number,
    you can request for Port-In Service.
</p>
<p>
    2.5.1 “Port-In Service” is a service provided by giga! which allows you
    to port-in your line from your current mobile service provider (“Donor”)
    to a giga! line. When you select the option to port-in, you consent to the
    release of your information to a third party central number port service
    provider and/or the Donor for the purpose of activating the Port-In Service.
</p>
<p>
    2.5.2 For your Port-In Service request to be successful, you must ensure the
    following conditions are fulfilled:

    (i) the non-giga! mobile line to be ported-in is an active postpaid number.
    Prepaid mobile lines are not supported;

    (ii) the non-giga! mobile line is registered under the same full name and ID as the giga!
    line you have registered with us, giga! is not able to perform Transfer of Ownership for customers; and

    (iii) you have paid all outstanding charges (if any) to the Donor prior to
    the commencement of the Port-In Service.
</p>
<p>
    2.5.3 Upon successful completion of the Port-In Service, your existing contract
    with the Donor will terminate automatically.
</p>
<p>
    2.5.4 If your Port-In Service request is rejected by giga! due to any outstanding
    issues with the Donor, you shall resolve these outstanding issues with the Donor directly.
    If you fail to resolve any outstanding issues with the Donor, your Port-In Service request
    will be unsuccessful. However, you can continue to enjoy the Services on the new giga!
    mobile number that has been allocated to you. There will be no refund of fees for
    any reason related to unsuccessful Port-In Service request.
</p>
<p>
    <strong>3. Services</strong>:
</p>
<p>
    3.1 The Services are provided on a post-paid basis and based on a SIM-only
    plan. Unless otherwise agreed by us, you can sign up a maximum of 10 lines under your name or account,
    or any other limit which we may impose from time-to-time.
</p>
<p>
    3.2 The Services start on the day the SIM card is activated and will
    continue for the calendar month of activation.
</p>
<p>
    3.3 The Services will be automatically renewed for successive periods of 1
    calendar month each ("<strong>renewal cycle</strong>") unless terminated in
    accordance with these terms &amp; conditions.
</p>
<p>
    3.4 The Services consist of a base plan and extras or optional services, if
    subscribed by you. We reserve the right to decline requests, cancel or
    amend orders at our sole and absolute discretion.
</p>
<p>
    <strong>3.5 giga! Plans Offered</strong>:
</p>
<p>
    3.5.1 Base plans (20GB, 300GB, 400GB, 600GB, 1TB) and pop-up plans, with each plan consisting of the following components (“<strong>Base
        Plan</strong>”):
</p>
<table border=" 1" cellspacing=" 0" cellpadding=" 0">
    <tbody>
        <tr>
            <td width=" 312" valign=" top">
                <p>
                    <strong>Item</strong>
                </p>
            </td>
            <td width=" 312" valign=" top">
                <p>
                    <strong>Amount</strong>
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 312" valign=" top">
                <p>
                    Local data in excess of the plan's allocated data
                </p>
            </td>
            <td width=" 312" valign=" top">
                <p>
                    Chargeable per KB
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 312" valign=" top">
                <p>
                    Local outgoing minutes
                </p>
            </td>
            <td width=" 312" valign=" top">
                <p>
                    Chargeable per minute
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 312" valign=" top">
                <p>
                    Local outgoing SMS
                </p>
            </td>
            <td width=" 312" valign=" top">
                <p>
                    Chargeable per SMS
                </p>
            </td>
        </tr>
                <tr>
            <td width=" 312" valign=" top">
                <p>
                    Roaming data (to Malaysia, Thailand, Indonesia, India and South Korea) in
                    excess of the plan's allocated data<br>
                    * only for specified plans
                </p>
            </td>
            <td width=" 312" valign=" top">
                <p>
                    Chargeable per KB
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 312" valign=" top">
                <p>
                    Local incoming minutes and SMS
                </p>
            </td>
            <td width=" 312" valign=" top">
                <p>
                    Free
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 312" valign=" top">
                <p>
                    Caller number display
                </p>
            </td>
            <td width=" 312" valign=" top">
                <p>
                    Free
                </p>
            </td>
        </tr>
    </tbody>
</table>
<p>
    3.5.1.1 giga reserves the right to work with any roaming operator of our choice.
</p>
<p>
    3.5.2 2GB data-only gigaBuddy plan, with the plan consisting of the following components (“<strong>gigaBuddy
        Plan</strong>”):
</p>
<table border=" 1" cellspacing=" 0" cellpadding=" 0">
    <tbody>
        <tr>
            <td width=" 312" valign=" top">
                <p>
                    <strong>Item</strong>
                </p>
            </td>
            <td width=" 312" valign=" top">
                <p>
                    <strong>Amount</strong>
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 312" valign=" top">
                <p>
                    Local data in excess of the plan's allocated data
                </p>
            </td>
            <td width=" 312" valign=" top">
                <p>
                    Chargeable per KB
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 312" valign=" top">
                <p>
                    Local incoming SMS
                </p>
            </td>
            <td width=" 312" valign=" top">
                <p>
                    Free
                </p>
            </td>
        </tr>
    </tbody>
</table>
<p>
    <strong>3.6 gigaBuddy Plan</strong>
</p>
<p>
    3.6.1 As gigaBuddy plan is a data-only plan, subscribers will not be able to (i) send SMSes, (ii) make or receive
    calls (no talktime), and (iii) enjoy Caller ID service.
</p>
<p>
    3.6.2 gigaBuddy plan is only available to and purchasable by existing giga! subscribers. You will be required to
    have an active Base Plan in order to purchase the gigaBuddy Plan.
</p>
<p>
    3.6.3 In the event that the Base Plan is terminated during the subscription term of the gigaBuddy Plan, the gigaBuddy
    Plan
    will continue to subsist until the end of the subscription term. However, the subscriber will not be allowed
    to purchase another gigaBuddy plan unless he has an active Base Plan.
</p>
<p>
    3.6.4 The gigaBuddy Plan counts towards the maximum quota of ten (10) giga! lines that each subscriber can sign
    up
    for under one name / account (“<strong>Quota</strong>”). There is no limit to the number of gigaBuddy lines that a
    subscriber can sign up for provided that the Quota is not met.
</p>
<p>
    3.6.5 The gigaBuddy Plan can be upgraded to a Base Plan via the App. Once the line has been successfully upgraded to
    a
    Base Plan, the line cannot be changed back to the gigaBuddy Plan.
</p>
<p>
    3.6.6 A Base Plan cannot be changed to a gigaBuddy Plan.
</p><p>
    3.6.7 The gigaBuddy Plan is not eligible for gigaSurprises, giga Birthday Surprises, giga gifting features, or the
    “Refer a Friend to giga!” promotion.
</p><p>
    3.6.8 A subscriber of the gigabuddy Plan is able to purchase as add-ons all Extras in clause 3.11 below, save for
    the
    IDD pack, SMS pack and Talktime pack.
</p>
<p>
    <strong>3.7 Free Auto-Upsize for giga Plans</strong>:
</p>
<p>
    3.7.1 Free Auto-Upsize refers to our automatic increase of data, SMS or talk time entitlements in the giga Plans for existing customers:
</p>
<p>
   (i)    On the $10.19 base plan:
</p>
<p>
            (a)    The monthly data entitlements will be upgraded from 10GB to 20GB per month
</p>
<p>
            The above changes apply only to existing customers who have signed up before 8 March 2024,
            and auto-upsized plans will be effective from the next renewal cycle after 8 March 2024.
</p>
<p>
            (b)    The monthly SMS and talktime entitlements will remain at 300 per month;
</p>
<p>
   (ii)    On the $18.33 base plan:
</p>
<p>
            (a)    The monthly data entitlements will be upgraded from 200GB on 4G speeds to 300GB on 5G speeds;
</p>
<p>
            A complimentary 2GB monthly roaming data entitlement to Malaysia, Indonesia, Thailand, India and
            South Korea will also be added as part of the base plan.
</p>
<p>
            The above changes apply only to existing customers who have signed up for a plan before 20 May
            2024, and auto-upsized plans will be effective from the next renewal cycle after 20 May 2024.
</p>
<p>
            (b)    The monthly SMS and talktime entitlements will remain at 800 SMS / minutes per month;
</p>
<p>
   (iii)    On the $20.37 base plan:
</p>
<p>
            (a)    The monthly data entitlements will be upgraded from 300GB on 4G speeds to 400GB on 5G speeds;
</p>
<p>
            A complimentary 4GB monthly roaming data entitlement to Malaysia, Indonesia, Thailand, India
            and South Korea will also be added as part of the base plan.
</p>
<p>
            The above changes apply only to existing customers who have signed up for a plan before
            20 May 2024, and auto-upsized plans will be effective from the next renewal cycle after 20 May 2024.
</p>
<p>
            (b)    The monthly SMS and talktime entitlements will remain at 1,000 SMS / minutes per month;
</p>
<p>
   (iv)    On the $25.46 base plan:
</p>
<p>
            (a)    The monthly data entitlements will be upgraded from 200GB on 4G speeds to 600GB on 5G speeds per month;
</p>
<p>
            A complimentary 6GB monthly roaming data entitlement to Malaysia, Indonesia, Thailand, India
            and South Korea will also be added as part of the base plan.
</p>
<p>
            The above changes apply only to existing customers who have signed up for a plan before
            20 May 2024, and auto-upsized plans will be effective from the next renewal cycle after 20 May 2024.
</p>
<p>
            (b)    The monthly SMS and talktime entitlements will be reduce from 1,500 to 1,000 SMS / minutes per month;
</p>
<p>
    (v)    All other giga Plans not mentioned here are not eligible for the free Auto-Upsized data.
</p>

<p>
    <strong>3.8 Rock 'n' Rollover data under the Base Plan and gigaBuddy Plan</strong>:
</p>
<p>
    3.8.1 "<strong>Rock 'n' Rollover data</strong>" refers to any unused data
    only from your Base Plan and gigaBuddy Plan (not the Extras) left in your wallet at the end of
    a renewal cycle:
</p>
<p>
    (i) which is rolled over to the immediately following or next renewal cycle
    for a maximum of 2 renewal cycles; and
</p>
<p>
    (ii) such data will be capped to the relevant Base Plan's data entitlement
    regardless of the actual amount accumulated. For example, a maximum of 2GB
    in the case of a 2GB gigaBuddy Plan, 20GB in the case of a 20GB Base Plan,
    200GB in the case of a 200GB Pop-up Plan, 300GB in the case of a 300GB Base Plan,
    400GB in the case of a 400GB Base Plan and 1TB in the case of a 1TB Base Plan.
</p>
<p>
    3.8.2 Rock 'n' Rollover data is only valid for 2 renewal cycles which
    occurs one after another. Any unutilized rollover data will be
    automatically and immediately forfeited upon the lapse of 2 renewal cycles.
</p>
<p>
    3.8.3 Data usage priority from the Rock 'n' Rollover Data wallet will
    follow the first-in-first-out logic.
</p>
<p>
    3.8.4 Rock 'n' Rollover data is only valid when all monthly renewal
    payments are paid on time. Otherwise, we reserve the right to forfeit all
    data accumulated in your Rock 'n' Rollover Data wallet.
</p>
<p>
    3.8.5 Rock 'n' Rollover data will be forfeited when you change plan.
</p>
<p>
    3.8.6 Unutilised Rock 'n' Rollover data is not redeemable for cash or
    credit, and cannot be transferred to any other account (including other
    accounts under your name) or to any other person or party under any
    circumstances.
</p>
<p>
    <strong>3.9 Payment(s) for Base Plan and gigaBuddy Plan</strong>:
</p>
<p>
    3.9.1 The Base Plan/gigaBuddy Plan and Service will start on the day your SIM card is
    activated.
</p>
<p>
    3.9.2 There will be monthly recurring fees payable under the Base Plan/gigaBuddy Plan.
</p>
<p>
    3.9.3 Payment for monthly recurring fees is made at point of sign up.
</p>
<p>
    3.9.4 Change of plan will take place at the start of the next month or
    renewal cycle. All data accumulated in your Rock 'n' Rollover wallet will
    be forfeited when you change plan.
</p>
<p>
    3.9.5 You will need to select one of the available payment options.
</p>
<p>
    3.9.6 All items or amounts paid are not refundable.
</p>
<p>
    3.9.7 The Base Plan/gigaBuddy Plan will be renewed every month or renewal cycle unless
    otherwise terminated in accordance with these terms &amp; conditions.
</p>
<p>
    <strong>3.10 Pop-up plan</strong>:
</p>
<p>
    3.10.1 Pop-up plan is only available for purchase during a specific period
    of time as may be notified by us from time to time at our absolute
    discretion.
</p>
<p>
    3.10.2 Pop-up plan applies to all new giga! customers (new sign ups and port-in customers).
    Existing giga! customers will not be able to change their existing plans to this pop-up plan.
</p>
<p>
    3.10.3 We reserve the right to determine the validity period of each pop-up
    plan.
</p>
<p>
    3.10.4 Pop-up plans are "seasonal". Depending on the nature of the pop-up
    plans and their terms of offer, each pop-up plan may differ in
    entitlements, including data, SMS and voice minutes.
</p>
<p>
    3.10.5 Once you have purchased or changed to the pop-up plan, you may
    continue and remain on the pop-up plan until: (i) you decide to change to a
    different plan; or (ii) you terminate your giga! line on the pop-up plan,
    whichever is earlier.
</p>
<p>
    3.10.6 Once you have changed from a pop-up plan ( <strong>"earlier pop-up plan"</strong>) to a different plan, you
    will not
    be able to switch back to the earlier pop-up plan unless the terms of offer
    of the earlier pop-up plan allows you to do so.
</p>
<p>
    3.10.7 Unless otherwise stipulated by us, all other services and extras that
    are applicable to the Base Plan are applicable to the pop-up plan as well.
</p>
<p>
    <strong>3.11 Extras</strong>: In addition to the Base Plan above, you can
    subscribe to extra services as may be offered by us from time to time as
    part of the Services ("<strong>Extras</strong>"). These Extras are set out
    below and described in detail in the clauses that follow:
</p>
<table border=" 1" cellspacing=" 0" cellpadding=" 0">
    <tbody>
        <tr>
            <td width=" 269" valign=" top">
                <p>
                    <strong>Extras</strong>
                </p>
            </td>
            <td width=" 259" valign=" top">
                <p>
                    <strong>Description</strong>
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
                <p>
                    Data, SMS and Talktime pack
                </p>
            </td>
            <td width=" 259" valign=" top">
                <p>
                    Refer to clause 3.12
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
                <p>
                    gigaRoam pass
                </p>
            </td>
            <td width=" 259" valign=" top">
                <p>
                    Refer to clause 3.13
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
                <p>
                    WhatsApp pack
                </p>
            </td>
            <td width=" 259" valign=" top">
                <p>
                    Refer to clause 3.14
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
                <p>
                    Insta 'n' FB pack
                </p>
            </td>
            <td width=" 259" valign=" top">
                <p>
                    Refer to clause 3.15
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
                <p>
                    IDD pack
                </p>
            </td>
            <td width=" 259" valign=" top">
                <p>
                    Refer to clause 3.16
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
                <p>
                    5G pack
                </p>
            </td>
            <td width=" 259" valign=" top">
                <p>
                    Refer to clause 3.17
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
                <p>
                    $10 gigaBucks pack
                </p>
            </td>
            <td width=" 259" valign=" top">
                <p>
                    Refer to clause 3.18
                </p>
            </td>
        </tr>
    </tbody>
</table>
<p>
    <strong>3.12 Data, SMS and Talktime Pack</strong>:
</p>
<p>
    3.12.1 You can sign up for Data, SMS and Talktime pack to instantly top up
    your local mobile data, SMS and talktime at any time via the App or our
    website.
</p>
<p>
    3.12.2 You can sign up for Data, SMS and Talktime pack multiple times.
    However each sign-up will be valid and aligned to your current renewal
    cycle.
</p>
<p>
    3.12.3 Payment for Data, SMS and Talktime pack is made at the point of
    purchase.
</p>
<p>
    3.12.4 You will need to select one of the available payment options.
</p>
<p>
    3.12.5 All Data, SMS and Talktime packs will immediately and automatically
    expire at the end of the existing month or renewal cycle without notice.
    Any unused balance of Data, SMS and Talktime pack will also be immediately
    and automatically forfeited without notice. Data from Data pack will not be
    accumulated in your Rock 'n' Rollover data wallet.
</p>
<p>
    <strong>3.13 gigaRoam pass Asia Pacific ("APAC") and rest of the world ("ROTW")</strong>:
</p>
<p>
    3.13.1 You can sign up for gigaRoam pass if you intend to use data
    overseas. You cannot use voice (including but not limited to outgoing and
    incoming voice calls and outgoing SMS) overseas. Incoming SMS that you may
    get overseas is free.
</p>
<p>
    3.13.2 The Services can only be used in selected supported destinations as
    may be determined by us from time to time. Below is the current list of
    destinations for gigaRoam APAC and ROTW:
</p>
<table border=" 1" cellspacing=" 0" cellpadding=" 0">
    <tbody>
        <tr>
            <td width=" 269" valign=" top">
                <p>
                    <strong>gigaRoam APAC (14 destinations)</strong>
                </p>
            </td>
            <td width=" 269" valign=" top">
                <p>
                    <strong>gigaRoam ROTW (34 destinations)</strong>
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
                <p>
                    Australia
                </p>
            </td>
            <td width=" 269" valign=" top">
                <p>
                    Austria
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
                <p>
                    China
                </p>
            </td>
            <td width=" 269" valign=" top">
                <p>
                    Bangladesh
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
                <p>
                    Hong Kong
                </p>
            </td>
            <td width=" 269" valign=" top">
                <p>
                    Belgium
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
                <p>
                    Indonesia
                </p>
            </td>
            <td width=" 269" valign=" top">
                <p>
                    Brunei
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
                <p>
                    Japan
                </p>
            </td>
            <td width=" 269" valign=" bottom">
                <p>
                    Cambodia
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
                <p>
                    South Korea
                </p>
            </td>
            <td width=" 269" valign=" top">
                <p>
                    Canada
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
                <p>
                    Macau
                </p>
            </td>
            <td width=" 269" valign=" top">
                <p>
                    Croatia
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
                <p>
                    Malaysia
                </p>
            </td>
            <td width=" 269" valign=" top">
                <p>
                    Czech Republic
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
                <p>
                    Myanmar
                </p>
            </td>
            <td width=" 269" valign=" top">
                <p>
                    Denmark
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
                <p>
                    New Zealand
                </p>
            </td>
            <td width=" 269" valign=" top">
                <p>
                    Finland
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
                <p>
                    Philippines
                </p>
            </td>
            <td width=" 269" valign=" bottom">
                <p>
                    France
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
                <p>
                    Taiwan
                </p>
            </td>
            <td width=" 269" valign=" bottom">
                <p>
                    Germany
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
                <p>
                    Thailand
                </p>
            </td>
            <td width=" 269" valign=" top">
                <p>
                    Greece
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
                <p>
                    Vietnam
                </p>
            </td>
            <td width=" 269" valign=" top">
                <p>
                    Hungary
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
            </td>
            <td width=" 269" valign=" top">
                <p>
                    Iceland
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
            </td>
            <td width=" 269" valign=" bottom">
                <p>
                    India
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
            </td>
            <td width=" 269" valign=" top">
                <p>
                    Ireland
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
            </td>
            <td width=" 269" valign=" top">
                <p>
                    Israel
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
            </td>
            <td width=" 269" valign=" top">
                <p>
                    Italy
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
            </td>
            <td width=" 269" valign=" top">
                <p>
                    Luxembourg
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
            </td>
            <td width=" 269" valign=" top">
                <p>
                    Malta
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
            </td>
            <td width=" 269" valign=" bottom">
                <p>
                    Netherlands
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
            </td>
            <td width=" 269" valign=" top">
                <p>
                    Norway
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
            </td>
            <td width=" 269" valign=" top">
                <p>
                    Poland
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
            </td>
            <td width=" 269" valign=" top">
                <p>
                    Portugal
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
            </td>
            <td width=" 269" valign=" top">
                <p>
                    Qatar
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
            </td>
            <td width=" 269" valign=" top">
                <p>
                    Russia
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
            </td>
            <td width=" 269" valign=" bottom">
                <p>
                    Spain
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
            </td>
            <td width=" 269" valign=" top">
                <p>
                    Sweden
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
            </td>
            <td width=" 269" valign=" bottom">
                <p>
                    Switzerland
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
            </td>
            <td width=" 269" valign=" top">
                <p>
                    Türkiye
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
            </td>
            <td width=" 269" valign=" bottom">
                <p>
                    United Kingdom
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
            </td>
            <td width=" 269" valign=" bottom">
                <p>
                    United Arab Emirates
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 269" valign=" top">
            </td>
            <td width=" 269" valign=" bottom">
                <p>
                    United States of America (USA)
                </p>
            </td>
        </tr>
    </tbody>
</table>
<p>
    The above list may be changed from time to time without notice.
</p>
<p>
    3.13.3 Payment of gigaRoam pass is made at point of purchase using the
    available payment options.
</p>
<p>
    3.13.4 gigaRoam pass will be activated when its first usage has been
    detected by our overseas roaming partner's network.
</p>
<p>
    3.13.5 gigaRoam pass will be valid for 5 or 15 days (depending on your
    choice) from date of activation.
</p>
<p>
    3.13.6 If your gigaRoam pass is not activated within 90 days from its date
    of purchase, it will be immediately and automatically forfeited from your
    account without notice. No refunds will be made to you in such an event.
</p>
<p>
    3.13.7 You can select your preferred overseas network in the supported
    countries as gigaRoam pass is not network-locked.
</p>
<p>
    <strong>3.14 WhatsApp pack</strong>:
</p>
<p>
    3.14.1 WhatsApp packs are no longer available for purchase on our
    App or Website as of 8 April 2024.
</p>
<p>
    <strong>3.15 Insta 'n' FB pack</strong>:
</p>
<p>
    3.15.1 "<strong>Insta 'n' FB pack</strong>" means Instagram and Facebook
    pack. They are no longer available for purchase on our App or Website as of 8 April 2024.
</p>
<p>
    <strong>3.16 IDD pack</strong>:
</p>
<p>
    3.16.1 IDD means International Direct Dialling calls.
</p>
<p>
    3.16.2 You can purchase IDD pack at any time via the App or our website.
</p>
<p>
    3.16.3 The IDD pack comes with $5 credit per pack for usage. You can sign
    up for a new $5 pack to instantly top up your IDD credits at any time via
    the App or our website.
</p>
<p>
    3.16.4 You can sign up for IDD pack multiple times. However each sign-up
    will be valid and aligned to your current renewal cycle.
</p>
<p>
    3.16.5 There are 234 supported destinations for IDD calls. The IDD rates
    can be referred to via the App or our website. IDD rates can be updated
    anytime without prior notice or liability.
</p>
<p>
    3.16.6 IDD usage and charge are rounded up to the nearest minute.
</p>
<p>
    3.16.7 Payment for IDD pack is made at the point of purchase. You will need
    to select one of the available payment options.
</p>
<p>
    <strong>3.17 5G pack</strong>:
</p>
<p>
3.17.1    The giga! 5G Non-Standalone (“<strong>NSA</strong>”) Trial is a trial service provided by giga!
which enables mobile data access on the 5G NSA network using 2.1Ghz spectrum (“<strong>Service</strong>”) on a
trial, “as is” and “as available” basis. This 5G Pack is no longer available for purchase on our App or Website as of 20 May 2024.
</p>
<p>
    <strong>3.18 $10 gigaBucks pack</strong>:
</p>
<p>
    3.18.1 You can purchase $10 gigaBucks pack to instantly top up your gigaWallet at any time via the App or our
    website. The $10 gigaBucks pack will be charged at $10 and is not impacted by the GST hike to 9% from 1 Jan 2024.
</p>
<p>
    3.18.2 You can purchase $10 gigaBucks pack multiple times. However each $10 gigaBucks pack will be valid for 90 days
    upon date of purchase.
</p>
<p>
    3.18.3 Payment $10 gigaBucks pack is made at the point of purchase and payment for $10 gigaBucks pack will be via
    credit/ debit card only. Usage of gigaBucks to offset this $10 gigaBucks pack is not allowed.
</p><p>
    3.18.4 Refer to section "Refer a friend to giga!" Promotional Terms & Conditions" Clause 4, for details
    on usage of gigaBucks.
</p>
<p>
    3.18.5 All gigaBucks packs will immediately and automatically expire at the end of the validity period without
    notice, i.e. 90 days from date of purchase. There will be no returns or refunds for any unused value of gigaBucks.
</p><p>
    3.19 You will not get bill shocks for the Services as we will not charge
    you beyond what you have subscribed and paid for. No excess charges will be
    charged. All data, outgoing minutes, outgoing SMS and IDD calls will stop
    upon full utilisation. You will not be able to use excess data, outgoing
    minutes, outgoing SMS and IDD calls above and beyond what you have
    subscribed and paid for. You will, however, continue to receive incoming
    minutes and incoming SMS as they are free.
</p>
<p>
    <strong>3.20 Usage alerts</strong>: You can set your preference for local
    and roaming data alerts so that you know how much data you have consumed
    and so that you can plan ahead and top-up data before your data runs out.
    You will be notified of such alerts via in-app notification and SMS.
</p>
<p>
    <strong>3.21 Data usage priority</strong>: Subject to these terms &amp;
    conditions, your data will be deducted according to the following list of
    priority, with an item above having priority over the item below it:
</p>
<p>
    3.21.1 For local data:
</p>
<p>
    3.21.1.1 free bonus data (if any, which may be offered during promotions)
</p>
<p>
    3.21.1.2 data under any of the Extras
</p>
<p>
    3.21.1.3 data from Rock 'n' Rollover data (if any)
</p>
<p>
    3.21.1.4 data entitlement from Base Plan/gigaBuddy Plan
</p>
<p>
    3.21.2 For roaming data:
</p>
<p>
    3.21.2.1 activated gigaRoam APAC or ROTW packs
</p>
<p>
    3.21.2.2 monthly roaming data included in the $18, $20, $25, $28 base plans
</p>
<p>
    3.21.2.3 purchased gigaRoam APAC or ROTW packs yet to be activated (packs with earlier expiry will be activated and utilised first)
</p>
<p>
    <strong>3.22 Send a gift with giga</strong>:
</p>
<p>
    3.22.1 Existing giga! subscribers who are in Active subscriber status will be eligible to send a gift to
    another existing giga! mobile number who is in Active subscriber status.
</p>
<p>
    3.22.2 All Extras listed in Clause 3.10 can be gifted, and a $0.30 gifting fee applies per transaction. The $0.30 gifting fee will be charged at $0.31 due to the GST hike to 9% from 1 Jan 2024.
</p>
<p>
    3.22.3 There is a validity period for each Extra gifted and will expire accordingly
</p>
<p>
    3.22.3.1 $10 gigaBucks pack: Valid for 90 days upon gift purchase date;
</p>
<p>
    3.22.3.2 gigaRoam APAC/ ROTW: Valid for 5/15 days respectively from
    date of arrival at the recipient’s travel destination;
</p>
<p>
    3.22.3.3 IDD pack, Data/ SMS/ Talktime pack, WhatsApp/ Insta ‘n’ FB pack:
    Valid till the recipient’s next renewal date;
</p>
<p>
    3.22.3.4 All expired Extras will expire automatically at the end of the
    validity period without notice. There will be no returns of refunds for any unused value of gigaBucks.
</p>
<p>
    3.22.4 Payment for gifts can be via credit/ debit card only. Usage of gigaBucks to offset the gift payment
    is not allowed. You will be charged for the gift immediately upon purchase.
</p>
<p>
    3.22.5 You can purchase a gift for your friend at any time via the App or our website.
</p>
<p>
    3.22.6 Subscribers of the gigaBuddy Plan will not be eligible to send and/or receive a gift to / from another
    existing giga! mobile number.
</p>
<p>
    <strong>3.23 Customer service support</strong>: We provide customer service
    support on various digital channels via the App, our website, giga Facebook
    Messenger and giga WhatsApp. While we try to provide effective and timely
    customer service support, response times may take longer during peak
    periods.
</p>
<p>
    3.24 In the course of your interaction with the members of our customer
    service support team, you may request for or receive quotations of prices
    for some of our Services. Unless otherwise stated, the prices quoted will
    be at the prevailing rates on the date of quotation. We seek your
    understanding that these quoted prices may no longer be valid at the date
    of subscription. If you do choose to proceed with subscription, the
    prevailing rates at the time of purchase will be applicable.
</p>
<p>
    <strong>3.25 Prices and payment</strong>
</p>
<p>
    3.25.1 Unless otherwise stated by us, all prices listed on the App and our website are inclusive of 9% GST, which will be adjusted based on prevailing GST rates.
   
</p>
<p>
    3.25.2 All items or fees paid are non-refundable or exchangeable for cash,
    kind or any service or product.
</p>
<p>
    3.25.3 There will be no returns or refunds for any unused value of lost,
    damaged or not activated SIM cards or unused, expired, cancelled or
    terminated plans, including but not limited to the Base Plan, gigaBuddy Plan and Extras.
</p>
<p>
    3.25.4 Once you subscribe for and receive any of our Services, you must pay
    for the Services even if they are used by someone else (whether with your
    consent or your knowledge).
</p>
<p>
    3.25.5 We will only charge you for the Services you subscribe for. Our
    charges are calculated based on our records or, where applicable, the
    records given to us by a Service Provider.
</p>
<p>
    3.25.6 You are responsible for all Taxes (including GST).
</p>
<p>
    3.25.7 You can pay for the Services via recurring payment through
    acceptable credit or debit cards or other payment modes as may be
    determined by us from time to time.
</p>
<p>
    3.25.8 All credit and debit cards used must be valid.
</p>
<p>
    3.25.9 By signing up for recurring credit/debit payment, you and the
    cardholder agree to us debiting the relevant fees billed to the relevant
    line or account as nominated.
</p>
<p>
    3.25.10 The recurring credit/debit payment will continue to be in effect
    until you terminate it or until we receive a notification from the
    cardholder's card issuing bank. We reserve the right to terminate the
    recurring credit/debit payment arrangement at any time in our discretion.
</p>
<p>
    3.25.11 If we are unable to make the deduction or settlement with the
    relevant bank for any reason whatsoever, you will be deemed to be in breach
    of your payment obligations and we shall be entitled to suspend and/or
    terminate your line or account without notice and liability, and we will
    not be responsible to you for such suspension and termination.
</p>
<p>
    3.25.12 You use the recurring bill payment arrangement by credit card at
    your sole risk. To the fullest extent allowed by law, we do not give any
    assurances or guarantees, either express or implied, in relation to such
    recurring bill payment arrangements. We will not be liable for any loss,
    cost, delay, error, neglect or omission in facilitating the payment under
    such recurring bill payment arrangement by credit card, or any unsuccessful
    payment.
</p>
<p>
    3.25.13 While we do our best to ensure that the charges are as up to date
    as possible at the point of purchase, charges you incur for the Services
    could be included in the bill in the subsequent renewal cycle.
</p>
<p>
    3.25.14 Each bill is conclusive evidence against you of the accuracy and
    completeness stated in it. You must pay all charges or fees without any
    counterclaim, deduction, set off or withholding.
</p>
<p>
    3.25.15 If you do not agree with any of the charges or fees, you should
    immediately not continue with your purchase of the Services, otherwise you
    shall be deemed to have accepted and agreed to these terms and conditions,
    including charges or fees.
</p>
<p>
    3.25.16 In the event that refunds are approved and refunded to you, the
    processing period for refunds will take up to 7 working days.
    We reserve the right to determine the method of refunds.
</p>
<p>
    <strong>3.26 Suspension</strong>:
</p>
<p>
    3.26.1 When your line or account is suspended, you will not be able to use
    any data, make any outgoing calls or minutes or outgoing SMS. In order to
    resume the Services, you must make payment as soon as possible. We reserve
    the right to charge a one-time Reconnection Fee to resume your full service.
</p>
<p>
    3.26.2 Where you have obtained your mobile number from us, you may even
    lose your right to continue to use such mobile number even after you have
    made payment. Mobile numbers are not owned by you and we reserve the right
    to take back and release the mobile number you have obtained from us in the
    event of your non-payment or delayed payment.
</p>
<p>
    <strong>3.27 Cancellation or termination</strong>:
</p>
<p>
    3.27.1 If you wish to cancel or terminate the Services or line to avoid a
    renewal purchase, you can do so via the App (or our website if allowed by
    us) and cancellation has to be requested at least 3 working days prior to
    the renewal date of the Services or line. Unless provided in Clause 3.28.3
    below, any cancellation or termination of the Services or line will only
    take effect on the last day of the month of your current renewal cycle.
</p>
<p>
    3.27.2 You continue to enjoy all the Services that have been paid for in
    the current month up to the last day. No refunds will be given under any
    circumstances.
</p>
<p>
    <strong>3.28 Port-Out Service</strong>:
</p>
<p>
    3.28.1 “Port-Out Service” is a service provided by giga! which allows you to
    port your giga! mobile line to another telecommunications provider.
    If you wish to request for Port-out Service, you must ensure the following conditions are fulfilled:
</p>
<p>
    (i) your giga! mobile line is in active state (i.e. not cancelled or terminated)
</p>
<p>
    (ii) your giga! mobile line has no pending/outstanding charges.
</p>
<p>
    3.28.2 In respect of clause 3.28.1 above, in the event that your Port-Out request to another
    telecommunications provider is unsuccessful (for any reason) before your next billing cycle and/or
    before your next subscription renewal date, giga will continue to bill you and you shall be liable to
    pay giga subscription charges. No refunds will be given under any circumstances.
    You can continue to enjoy all the Services that you have paid for.
</p>
<p>
    3.28.3 Upon successful "Port-out", your giga! mobile line and/or Services will terminate
    immediately. There will be no refund or pro-ration for unused Services in the event that your
    giga! mobile line has been ported out before the end of your current subscription renewal date.
</p>
<p>
    <strong>3.29 Spam Messages</strong>: With effect from 31 October 2022, in accordance with regulatory requirements,
    we will introduce filtering capabilities at the network level (“<strong>In-Network Scanning</strong>”) to scan all messages sent via SMS to our subscribers,
    regardless of whether they originate domestically or internationally, to filter out and block SMS which contain malicious
    uniform resource locators (i.e. URLs) (as determined in our sole and absolute discretion).
    The In-Network Scanning aims to reduce the number of spam SMS received by our subscribers and will be conducted in compliance
    with applicable law and regulatory requirements. Except as set out in these terms and conditions, we expressly exclude all
    other liability we may have to you, including all liability in contract, tort, negligence, misrepresentation,
    strict liability or statute, arising as a result of or in connection with the In-Network Scanning.
</p>
<p>
    <strong>3.30 5G Standalone (SA)</strong>:
</p>
<p>
    3.30.1 The giga! 5G Standalone (“SA”) is a service which enables mobile data access on 5G SA network at no extra cost to customers.
</p>
<p>
    3.30.2 Customers who sign up for a new line with Giga from 20 May 2024 will be able to enjoy the 5G SA by default at no extra cost. Existing customers on the $18 and above 4G plans as of 14 May 2024 will be auto-converted to the corresponding 5G plans on their next renewal cycle and will be able to enjoy the 5G SA by default at no extra cost.
</p>
<p>
    3.30.3 In order for you to use our 5G SA, you must:
</p>
<p>
    (a) use handsets that are approved by giga for 5G SA (“5G SA Approved Handsets”);
</p>
<p>
    (b) install any necessary software updates on the 5G SA Approved Handsets;
</p>
<p>
    (c) be using any giga 5G plans; and
</p>
<p>
    (d) be in giga’s 5G SA coverage area.
</p>
<p>
    3.30.4 giga may provide, on its website, information on the 5G SA Approved Handsets. Such information (including the list of 5G SA Approved Handsets) and website may be changed from time to time.
</p>
<p>
    <strong>3.31 eSIM</strong>:
</p>
<p>
    3.31.1 eSIMs, or embedded SIMs, are digital SIM cards embedded within a device, allowing for the activation of cellular service without the need for a physical SIM card.
</p>
<p>
    3.31.2 To use a giga eSIM, you will need an eSIM compatible device and download the eSIM profile provided by giga in order to use our services. Users must follow the provided instructions for activation (either via the App or via email), which may include one-click automatic installation on your device, scanning a QR code or entering activation codes.
</p>
<p>
    3.31.3 eSIMs are offered on all giga plans. In order for you to use our eSIM, you must:
</p>
<p>
    (a) use handsets that are approved by giga (“eSIM Approved Handsets”);
</p>
<p>
    (b) install any necessary software updates on the 5G SA Approved Handsets; and
</p>
<p>
    (c) be using any giga base plans.
</p>
<p>
    3.32.4 There is no limit to the number of eSIM profiles that can be generated for each giga subscriber line. An eSIM fee of $1.00 applies for each eSIM generation.
</p>
<p>
    3.32.5 You may only use one (1) eSIM profile across devices at any one time. Once the eSIM profile is installed on a device, all previous eSIM profiles for the same subscriber line will be deactivated.
</p>
<h1>
    <a name=" _Toc522821213"></a>
    <a name=" _Toc523502041">4. <strong>Your responsibilities</strong></a>
    <strong></strong>
</h1>
<p>
    <em></em>
</p>
<p>
    <em>
        This clause describes your obligations to us if you wish us to provide
        the Services.
    </em>
</p>
<p>
    4.1 Your relationship with us
</p>
<p>
    You must:
</p>
<p>
    4.1.1 provide accurate and complete information to us, and inform us
    immediately if there are any changes to the information you gave us;
</p>
<p>
    4.1.2 pay all charges for the Services you subscribe for, even where there
    is any suspension, interruption or loss of the Services, and you must pay
    charges for any disconnection and/or re-connection of the Services (if
    any), whether this was caused by your request or your default;
</p>
<p>
    4.1.3 comply with all applicable laws, rules and regulations, and any
    requirements or restrictions which we or the Service Providers may impose
    on the use of the Services;
</p>
<p>
    4.1.4 comply with all instructions, notices or directions issued by us; and
</p>
<p>
    4.1.5 take all reasonable steps to prevent fraudulent, improper or illegal
    use of the Services.
</p>
<p>
    4.2 Your use of the Services:
</p>
<p>
    You must be responsible for the use of the Services you subscribe for. This
    would include:-
</p>
<p>
    4.2.1 obtaining the appropriate permission if you use the communication
    services or equipment of third parties to access the Services;
</p>
<p>
    4.2.2 not using or allowing the Services you subscribe for to be used in
    any unlawful way or in a way that could give rise to civil or criminal
    liability. This would include:-
</p>
<p>
    4.2.2.1 posting, soliciting, transmitting or disseminating Content which
    may be misleading, defamatory, offensive, indecent, objectionable or
    illegal, or which may cause annoyance, harassment or anxiety to anyone,
    including junk/spam mail, solicitations, or distributing mail to any party
    who has not given permission to be included in the distribution. Junk/spam
    emails do not have to be sent from your account or our Network to violate
    this Agreement. Emails sent by or through a third party that advertises or
    directs traffic or links to your account is considered sent by you. If
    someone alleges that you have breached any of these terms, we can require
    you to give evidence that you have not including adducing evidence of a
    "Confirmed Opt-In" mailing list where applicable;
</p>
<p>
    4.2.2.2 if relevant, forging or issuing misleading message headers to mask
    the originator of the message or employing any other method to disguise or
    mislead anyone on the source or quantity of the emails transmitted;
</p>
<p>
    4.2.2.3 posting, soliciting, transmitting, disseminating, advertising or
    storing Content that is pornographic or contains malware such as computer
    viruses, worms, trojan horses, time bombs, cancelbots or any other harmful,
    damaging or destructive programmes;
</p>
<p>
    4.2.2.4 illegally, or without appropriate authority, accessing any part of
    the Services, the Network or any third party equipment, accounts, systems
    or networks to which you can connect through the Services (directly or
    indirectly), or doing anything as a precursor to such an attempt (including
    port, stealth, security or penetration scans or other illegitimate
    information gathering activity) on our servers or network or the Service
    Providers;
</p>
<p>
    4.2.2.5 disrupting or undermining the security of the networks and systems
    connected to the Services, or violating the rules and regulations of such
    networks. This can include failing to update the App or accessing websites
    that are known to be vulnerable to malicious activity;
</p>
<p>
    4.2.2.6 if relevant, collecting and/or disseminating information about
    others or their email addresses without their consent;
</p>
<p>
    4.2.2.7 violating anyone's rights, including their intellectual property
    and privacy rights, or anyone's uninterrupted use of the Services or any
    networks, for any fraudulent, illegal or improper purposes;
</p>
<p>
    4.2.2.8 reselling or providing any part or component of the Services,
    whether for profit or not, to third parties without our prior written
    consent;
</p>
<p>
    4.2.2.9 advertising, transmitting, facilitating or making any Content,
    product or service available that may breach this Agreement;
</p>
<p>
    4.2.2.10 doing anything to generate excessive Network traffic beyond what
    is normal and reasonable, cause congestion to the Network, or cause any
    disruption, interference, interruption or degradation in the Network or our
    Services; and
</p>
<p>
    4.2.2.11 doing anything, even if it is lawful, that we decide is harmful to
    our customers, operations, reputation, goodwill or customer relations.
</p>
<p>
    You agree that these restrictions are reasonable and necessary for the
    operation, management and maintenance of the Network. However, if any of
    the restrictions are held by a court to be invalid for any reason, but
    would be valid or effective if any part of its wording were deleted, you
    agree that the restriction shall apply to you with such deletions or
    amendments made so that it is valid and effective at law.
</p>
<h1>
    5<a name=" _Toc522821214"></a> <a name=" _Toc523502042">. <strong>Security</strong></a><strong></strong>
</h1>
<p>
    <em>
        Your secrecy and security are important. This clause describes the
        actions you must take to protect the security of the Services.
    </em>
</p>
<p>
    5.1 Please keep your login identification, passwords, PINs and other
    private information confidential. You are solely responsible for all
    activities that occur under your accounts, even without your consent or
    knowledge. If you use any login identification, password or PIN that we
    deem to be insecure, that would be a breach of this Agreement.
</p>
<p>
    5.2 We may refuse, change or remove login identification, password(s) or
    PIN which we deem inappropriate or offensive.
</p>
<p>
    5.3 You must take immediate action to remedy the situation if you discover
    or suspect that there has been any unauthorised use of your login
    identification, password(s) and/or PIN or that your account security has
    been compromised, including by immediately informing us and changing your
    password(s) and/or PIN.
</p>
<p>
    5.4 You should change your password(s), PIN or any other security
    identification regularly for your security.
</p>
<p>
    5.5 We are not responsible for the security of your account, and any
    equipment, network and systems you use to access the Services. We do not
    guarantee the security of any transmission you make.
</p>
<h1>
    <a name=" _Toc522821215"></a>
    <a name=" _Toc523502043">6. <strong>Things we may have to do</strong></a>
</h1>
<p>
    <em>
        This clause describes the actions we may take in providing the
        Services.
    </em>
</p>
<p>
    6.1 From time to time and in order to protect and enhance our systems and
    Service offerings, we will need to verify the accuracy of the information
    you provide to us. This could include cross tabulating with external
    databases. You agree to such actions by us.
</p>
<p>
    6.2 We also have to take appropriate actions to protect, maintain, improve
    and/or manage our Network and systems and to ensure smooth provision of our
    Services with or without notice to you. These include:-
</p>
<p>
    6.2.1 carrying out maintenance and repair work to our hardware and
    software, that may involve interruption or suspension of some or all of our
    Services. We will try to restore the affected Services as quickly as we
    can;
</p>
<p>
    6.2.2 performing searches or scans of your Content/data and system;
</p>
<p>
    6.2.3 managing and controlling access to the Network, even if access is a
    requirement or constitutes part of the Services; and
</p>
<p>
    6.2.4 managing and controlling access to certain data stored in the
    Network, even if it belongs to third parties or customers.
</p>
<p>
    We, or our designated Affiliates, may carry out any of the above actions in
    any manner we consider appropriate or necessary and we will not be liable
    to you or any third party for any loss, damage or expense that may result
    from this.
</p>
<p>
    6.3 We will not intentionally monitor any electronic messages sent or
    received by you unless required to do so by law, governmental authority or
    with your consent. We may, however, monitor our service electronically to
    determine that our Services and Network are operating satisfactorily. We
    will not intentionally disclose your online communications or activities,
    except to comply with a court order or applicable laws, or where necessary
    to protect us and others from harm, or for the proper operation of our
    Services and Network.
</p>
<h1>
    7<a name=" _Toc522821217"></a>
    <a name=" _Toc523502045">
        . <strong>Content, Products and Services</strong>
    </a>
</h1>
<p>
    <em>
        This clause describes how you should use the Content and Products you
        access using our Services.
    </em>
</p>
<p>
    7.1 You may access Content, products and/or services using the Services.
    You agree that:
</p>
<p>
    7.1.1 all such Content, products or services will be the sole
    responsibility of the person from whom it originated, and we do not endorse
    or guarantee its accuracy, reliability, integrity, legality or quality;
</p>
<p>
    7.1.2 we are not liable for any Content, products or services which you may
    access, use or acquire via the Services;
</p>
<p>
    7.1.3 you are solely responsible for all Content, products or services that
    you transmit or make available via the Services;
</p>
<p>
    7.1.4 by using the Services, you may be exposed to third party Content,
    products or services that may be defamatory, offensive, indecent,
    objectionable or illegal; and
</p>
<p>
    7.1.5 we may without notice to you, remove, modify or deny access to any
    Content, products or services which you try to access, or which you
    transmit or make available via the Services, including without limitation
    such Content, products or services that may be or are alleged to be
    defamatory, offensive, indecent, objectionable or illegal or may have
    infringed any party's intellectual property rights. We shall not be
    responsible for determining the validity of any such allegations.
</p>
<p>
    7.2 In addition, we will not be liable for any problems you encounter, or
    for any non-delivery, non-performance or defects in any goods and services
    you obtain from, advertisers or any third parties on our website or through
    the Services. We are not responsible for such advertisers or third parties.
</p>
<p>
    7.3 If any Services are provided to you on a free trial basis, the full
    Charges for that Service shall apply after the free trial period, without
    notice to you. You agree that display of the applicable Charges for the
    Services on our website or applications will constitute notice of the
    Charges.
</p>
<h1>
    <a name=" _Toc522821218"></a>
    <a name=" _Toc523502046">8. <strong>Use of Network</strong></a>
</h1>
<p>
    <em>
        This clause describes how you may use the Network for our Services.
    </em>
</p>
<p>
    <strong>8.1. Additional Rights</strong>
</p>
<p>
    <strong></strong>
</p>
<p>
    The provisions of this Clause are in addition and without prejudice to any
    other rights we may have over the Network and its use, whether granted by
    statute or otherwise.
</p>
<p>
    <strong>8.2 Ownership</strong>
</p>
<p>
    You agree that we are the owner of the Network at all times.
</p>
<p>
    <strong>8.3 Access and Maintenance</strong>
</p>
<p>
    From time to time and in order to protect and enhance our Network, we will
    need to take appropriate actions to protect, maintain, improve and/or
    manage our Network. Where we can, we will give you reasonable advance
    notice. You agree that we have the right to conduct Network maintenance at
    such times and frequencies as we decide, and we are not liable to you for
    any disruption or interruption to the Services and/or your access to the
    Services which may result.
</p>
<h1>
    <a name=" _Toc522821219"></a>
    <a name=" _Toc523502047">9. <strong>Liability </strong></a>
</h1>
<p>
    <em>
        This clause sets out our obligations to you in providing the Services.
    </em>
</p>
<p>
    9.1. While we strive to give a good consumer experience, the Services are
    provided on an "as is" and "as available" basis. You use the Services or
    rely on any Content at your sole risk. To the fullest extent allowed by
    law, we do not give any assurances or guarantees, either express or
    implied, in relation to such Services or Content.
</p>
<p>
    9.2 Specifically, we do not warrant:
</p>
<p>
    9.2.1 that the Services, the App, our website or our operation, maintenance
    and protection of the Network will not cause any harm to your equipment,
    software systems or Content;
</p>
<p>
    9.2.2 the accuracy, reliability or quality of any Content obtained through
    the Services or that defects in the App and our website will be corrected;
    and
</p>
<p>
    9.2.3 that the Services, the App and our website are error free,
    uninterrupted or available at all times.
</p>
<p>
    9.3. Where you are provided with any gift or premium from us, you agree
    that:-
</p>
<p>
    9.3.1 our maximum liability is the amount you have paid us in cash, if any,
    for it;
</p>
<p>
    9.3.2 the redemption of the gift or premium is subject to stock
    availability;
</p>
<p>
    9.3.3 we make no warranty as to the gift or premium and will not be
    responsible for any specifications, defects or non-performance in it;
</p>
<p>
    9.3.4 we are not an agent of the merchant, manufacturer and/or supplier of
    the gift or premium, and shall not be deemed to be a seller or transferor
    of the gift or premium;
</p>
<p>
    9.3.5 unless otherwise agreed by us in writing, any issue which you may
    have in respect of the gift or premium shall be resolved directly with the
    merchant, manufacturer and/or supplier. The gift or premium is subject to
    such other terms and conditions of the merchant, manufacturer and/or
    supplier; and
</p>
<p>
    9.3.6 we reserve the right to substitute the gift or premium with any item
    of a similar value.
</p>
<p>
    9.4 Except as set out in this Agreement, we expressly exclude all other
    liability we may have to you, including all liability in contract, tort,
    negligence, misrepresentation, strict liability or statute. This exclusion
    applies for our benefit and that of the Service Providers whose networks
    are connected to each other or to the Network, all companies, directly or
    indirectly owned, wholly or partly owned or controlled by us or any of
    these parties, and all their officers, employees, contractors and agents or
    anyone else to whom we or these parties are responsible (" <strong>the Relevant Parties</strong>") and whether it
    relates to anything
    caused by or resulting from anything any of the Relevant Parties does or
    omits to do or delays in doing (even if done, omitted or delayed wilfully,
    recklessly or negligently), whether or not it is contemplated or authorised
    by any agreement you have with us.
</p>
<p>
    9.5 Neither we nor any of the Relevant Parties is liable for any special,
    incidental, indirect, consequential or punitive damages, losses, costs or
    expenses, even if caused wilfully, recklessly or negligently.
</p>
<p>
    9.6 Neither we nor any of the Relevant Parties is liable for any lost
    profits, revenue, business or anticipated savings, loss of data, loss of
    Content or loss of use, even if caused wilfully, recklessly or negligently.
</p>
<p>
    9.7 If any of the exclusions set out in this Clause 9 does not apply, our
    liability will not exceed the lower of your preceding month's Charges
    applicable to the Services in question or $5,000/- for any event or for
    any series of connected events.
</p>
<p>
    9.8 The exclusions of liability above do not apply to liability for death
    or personal injury resulting from our negligence, or to any liability which
    cannot be lawfully excluded or restricted under the Unfair Contract Terms
    Act (Cap. 396).
</p>
<h1>
    <a name=" _Toc522821220"></a>
    <a name=" _Toc523502048">
        10.
        <strong>
            Ending the Services and addressing breaches of this Agreement
        </strong>
    </a>
    <strong> </strong>
</h1>
<p>
    <a name=" _Hlk6238493">
        10.1 Subject to Clause 3.21, this Agreement or the Services may be
        terminated by either party giving 1 working day notice to the other
        party without assigning any reason. In the absence of any termination
        in accordance with this Agreement (including this clause), this
        Agreement or the Services shall automatically continue on a
        month-to-month basis, based on the same terms and conditions and based
        on our prevailing rates without any previously applied discounts or
        promotional rates. If you continue to use the Services, you will be
        taken to have accepted this clause and our prevailing rates. If you do
        not accept this clause, your sole and exclusive remedy will be to
        terminate this Agreement or the Services in accordance with this
        Agreement.
    </a>
</p>
<p>
    10.2 We have the right to suspend or terminate all or any part of the
    Services, or terminate this Agreement with 1 working day notice (for
    Clauses 10.2.1 and 10.2.2 below) or with immediate effect (for Clauses
    10.2.3, 10.2.4, 10.2.5, 10.2.6 and 10.2.7 below), in each case without
    compensation to you, and without prejudice to our rights to damages for any
    breach by you of this Agreement, if any of the following events occurs:
</p>
<p>
    10.2.1 you breach any of the terms and conditions of this Agreement or any
    other agreement you have with us;
</p>
<p>
    10.2.2 you provide incorrect, false or incomplete information to us;
</p>
<p>
    10.2.3 you become or threaten to become bankrupt or insolvent;
</p>
<p>
    10.2.4 you make any arrangement or composition with or assignment for the
    benefit of your creditors or go into either voluntary or compulsory
    liquidation or a receiver, trustee, judicial manager or administrator is
    appointed over any of your assets;
</p>
<p>
    10.2.5 the equivalent of any of the events referred to in the above Clauses
    10.2.3 and 10.2.34 under the laws of any relevant jurisdiction occurs to
    you;
</p>
<p>
    10.2.6 the requirements of the relevant Regulatory Authority or any other
    authority result in us having to stop providing any of the Services or to
    provide any of the Services in a manner which is unacceptable to us; or
</p>
<p>
    10.2.7 we believe that you are likely to create imminent harm (such as
    interruption, disruption, congestion or any unauthorised act) to the
    Network or any third party's networks or systems or our provision of the
    Services, or to defraud us, or are likely to create imminent harm or harass
    or are abusive to our personnel.
</p>
<p>
    In such event, you may immediately contact our customer service to tell us
    why such suspension or termination should not occur. We will consider each
    case and where we deem appropriate, will not proceed with the suspension or
    termination of such account or take any other appropriate action where
    necessary.
</p>
<p>
    In addition, if we suspect that you are using or allowing any of the
    Services to be used for fraud, misconduct or any other illegal or improper
    purpose, we will refer this to the relevant authorities and comply with
    directions or guidelines issued by them, without notice to you.
</p>
<p>
    10.3 The termination of this Agreement will not affect any accrued rights
    and remedies of either party against the other party.
</p>
<p>
    10.4 We will determine, in our sole discretion, on a case-by-case basis,
    the steps which are necessary to address any breach of this Agreement. Such
    steps include investigating any suspected or alleged breach of this
    Agreement, including obtaining information from you, any complainant and
    the examination of Content on our server. Nothing contained in this
    Agreement will limit our actions or remedies in any matter and we reserve
    at all times all rights and remedies available to us at law.
</p>
<p>
    10.5 We and the Service Providers shall not be liable for any damages,
    losses, costs or expenses of any nature suffered by you or third party
    resulting in whole or in part from the exercise of our rights under this
    Agreement. By using the Services, you agree to waive and hold us and the
    Service Providers harmless from any claims relating to any action taken by
    us, including the conduct of an investigation, issuance of a warning,
    refusal, removal, modification or denial of access to the App, our website,
    Services or Content, suspending or terminating the Services, or other
    appropriate action in relation to any suspected or alleged breach of this
    Agreement.
</p>
<h1>
    <a name=" _Toc522821222"></a>
    <a name=" _Toc523502050">11. <strong>Other legal matters</strong></a>
</h1>
<p>
    <em>
        This clause is important and sets out certain of ours and your legal
        rights and obligations.
    </em>
</p>
<p>
    <em></em>
</p>
<h2>
    <a name=" _Toc522817095"></a>
    <a name=" _Toc522821223">11.1 <strong>Indemnity</strong></a>
</h2>
<p>
    You must indemnify us, including our employees, directors and agents, in
    full against all claims, damages, losses, liabilities, claims, costs,
    expenses, demands and actions resulting from your use of the Services, your
    negligence, omission, act or breach of this Agreement.
</p>
<h2>
    <a name=" _Toc522817096"></a>
    <a name=" _Toc522821224">11.2 <strong>Intellectual property</strong></a>
    <strong></strong>
</h2>
<p>
    Any and all of our Intellectual Property will continue to belong to us or
    our licensor(s). You may not use or permit anyone to use any of our
    Intellectual Property except as may be necessary for your lawful use of the
    Services or as permitted by us.
</p>
<h2>
    <a name=" _Toc522817097"></a>
    <a name=" _Toc522821225">11.3 <strong>Conclusiveness of records</strong></a>
</h2>
<p>
    In the absence of fraud or manifest error, all our records relating to the
    Services (including but not limited to our overseas roaming partners) are
    conclusive evidence of their accuracy and completeness.
</p>
<h2>
    <a name=" _Toc522817098"></a>
    <a name=" _Toc522821226">
        11.4 <strong>Transferring this Agreement</strong>
    </a>
</h2>
<p>
    You may not assign, novate or transfer any of your rights and/or
    obligations under this Agreement without our prior written consent. We may
    assign, novate and/or transfer all or part of our rights and/or obligations
    under this Agreement to any party and will give you notice of this.
</p>
<h2>
    <a name=" _Toc522817099"></a>
    <a name=" _Toc522821227">11.5 <strong>Changes </strong></a>
</h2>
<p>
    We may from time to time change any of these terms &amp; conditions and/or
    any other applicable terms and conditions for the Services you subscribe
    for. We may also from time to time withdraw, suspend, or change any of the
    Services. We will try, where we reasonably can, to give you advance notice
    of such changes, and we will notify you of such changes in writing or via
    our website, or such other form as we may decide. The display of the
    revised terms &amp; conditions on our website will constitute notice of the
    changes. If you continue to use the Services, you will be taken to have
    accepted the changes.
</p>
<h2>
    <a name=" _Toc522817100"></a>
    <a name=" _Toc522821228">
        11.6 <strong>Matters beyond our control</strong>
    </a>
</h2>
<p>
    11.6.1 We will not be liable for any delay or failure in performance under
    this Agreement resulting from matters beyond our control. These include
    acts of God, requirements of any governmental or regulatory authority, war,
    national emergency, acts of terrorism, accident, fire, lightning, equipment
    failure, cyberattacks (including any type of offensive manoeuvre that
    targets computer information systems, infrastructure, computer networks or
    personal computer devices), computer software or Software malfunction
    (including due to malicious software programmes), interception of online
    communication, identity theft, electrical power failure, faults,
    interruption or disruption of the Network or the networks of the Service
    Providers or of your equipment or the equipment of any third party, riots,
    strikes, lock-outs, industrial disputes (whether or not involving our
    employees) or epidemics of infectious diseases.
</p>
<p>
    11.6.2 In addition, the Services may occasionally be affected by
    interference caused by objects beyond our control such as buildings,
    underpasses and weather conditions. When this happens, we will not be
    responsible for any interruption or disruption of the Services or if you
    cannot access or use the Services.
</p>
<h2>
    <a name=" _Toc522817103"></a>
    <a name=" _Toc522821231">11.7 <strong>No waiver</strong></a>
</h2>
<p>
    If we do not, or if we delay, the exercise or enforcement of any of our
    rights under this Agreement, we will not be considered to have waived our
    rights, and our right to fully exercise and enforce all our rights under
    this Agreement will not be affected.
</p>
<h2>
    <a name=" _Toc522817104"></a>
    <a name=" _Toc522821232">11.8 <strong>Confidentiality</strong></a>
</h2>
<p>
    You must not use or disclose to any person any information (other than
    information that is or has become publicly available) relating to any of
    the Services or us which you obtain from us or our agents in connection
    with this Agreement and the Service, except to the extent necessary to
    comply with law, court order or any regulatory authority.
</p>
<h2>
    <a name=" _Toc522817105"></a>
    <a name=" _Toc522821233">
        11.9 <strong>Entire agreement and severability</strong>
    </a>
</h2>
<p>
    11.9.1 Except where stated by us, these terms &amp; conditions and/or other
    terms and conditions as otherwise agreed between us in writing, contain the
    whole agreement between you and us with respect to the Services you
    subscribe for, and there are no other agreements or terms, oral or written,
    express or implied, which govern the provision by us of the Services.
</p>
<p>
    11.9.2 If any part of this Agreement is invalid, illegal or unenforceable
    (whether in whole or in part), such provision shall be deemed modified to
    the extent of such invalidity, illegality or unenforceability and the
    remaining provisions of this Agreement shall not be affected.
</p>
<p>
    11.9.3 <strong>Rights of third parties under this Agreement</strong>
</p>
<p>
    Save for our Affiliates, third parties who are not involved in this
    Agreement cannot enforce it under the Contracts (Rights of Third Parties)
    Act (Cap 53B).
</p>
<h2>
    <a name=" _Toc522817106"></a>
    <a name=" _Toc522821234">11.9.4 <strong>Applicable laws</strong></a>
</h2>
<p>
    This Agreement is governed by Singapore law. Our provision of the Services
    is subject to the Act and we are required to comply with the directives and
    orders of all relevant Regulatory Authorities.
</p>
<p>
    Both of us irrevocably submit to the non-exclusive jurisdiction of the
    Singapore courts for any legal proceedings relating to this Agreement.
    Either party may also refer any dispute to the Small Claims Tribunal. If we
    agree with you that arbitration would be an appropriate forum, we may
    jointly refer the dispute for arbitration.
</p>
<h2>
    <a name=" _Toc522817108"></a>
    <a name=" _Toc522821236">11.9.5 <strong>Meanings</strong></a>
</h2>
<p>
    This Clause sets out how certain words and phrases are used in this
    Agreement.
</p>
<p>
    <strong> </strong>
    What these words mean in this Agreement
</p>
<p>
    <strong></strong>
</p>
<table border=" 0" cellspacing=" 0" cellpadding=" 0" width=" 550">
    <tbody>
        <tr>
            <td width=" 123" valign=" top">
                <p>
                    "<strong>Act</strong>"
                </p>
            </td>
            <td width=" 26" valign=" top">
                <p>
                    :
                </p>
            </td>
            <td width=" 402" valign=" top">
                <p>
                    the Telecommunications Act, or as applicable, the
                    Info-communications Media Development Authority Act 2016
                    (No. 22 of 2016), as may be changed from time to time
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 123" valign=" top">
                <p>
                    "<strong>App</strong>"<strong></strong>
                </p>
            </td>
            <td width=" 26" valign=" top">
                <p>
                    :
                </p>
            </td>
            <td width=" 402" valign=" top">
                <p>
                    the giga! application (as may be changed by us from time to
                    time) provided by us that allows you to access and use the
                    Services
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 123" valign=" top">
                <p>
                    "<strong>Affiliate</strong>"
                </p>
            </td>
            <td width=" 26" valign=" top">
                <p>
                    :
                </p>
            </td>
            <td width=" 402" valign=" top">
                <p>
                    any related or associate company of StarHub Mobile Pte Ltd
                    including their successors, assigns, employees and agents
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 123" valign=" top">
                <p>
                    "<strong>Agreement</strong>"
                </p>
            </td>
            <td width=" 26" valign=" top">
                <p>
                    :
                </p>
            </td>
            <td width=" 402" valign=" top">
                <p>
                    the agreement between you and us comprising these terms
                    &amp; conditions and other terms and conditions applicable
                    to the Services you and we may have agreed or accepted from
                    time to time
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 123" valign=" top">
                <p>
                    "<strong>Content</strong>"
                </p>
            </td>
            <td width=" 26" valign=" top">
                <p>
                    :
                </p>
            </td>
            <td width=" 402" valign=" top">
                <p>
                    all information, text, sound, music, software, photographs,
                    videos, graphics, data, messages, links or other materials
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 123" valign=" top">
                <p>
                    "<strong>gigaSurprises</strong>"
                </p>
            </td>
            <td width=" 26" valign=" top">
                <p>
                    :
                </p>
            </td>
            <td width=" 402" valign=" top">
                <p>
                    series of engagement activities run by giga! on a weekly and/or bi-weekly basis to engage actively
                    with giga! customers who may log into the App to enjoy giveaways and/or promotions
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 123" valign=" top">
                <p>
                    "<strong>IMDA</strong>"
                </p>
            </td>
            <td width=" 26" valign=" top">
                <p>
                    :
                </p>
            </td>
            <td width=" 402" valign=" top">
                <p>
                    Info-communications Media Development Authority of
                    Singapore, its successors and assigns
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 123" valign=" top">
            </td>
            <td width=" 26" valign=" top">
            </td>
            <td width=" 402" valign=" top">
            </td>
        </tr>
        <tr>
            <td width=" 123" valign=" top">
                <p>
                    "<strong>Network</strong>"
                </p>
            </td>
            <td width=" 26" valign=" top">
                <p>
                    :
                </p>
            </td>
            <td width=" 402" valign=" top">
                <p>
                    all networks owned, maintained or operated by, and/or
                    leased/licensed to us through which we provide the Services
                    to you
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 123" valign=" top">
            </td>
            <td width=" 26" valign=" top">
            </td>
            <td width=" 402" valign=" top">
            </td>
        </tr>
        <tr>
            <td width=" 123" valign=" top">
                <p>
                    "<strong>PIN</strong>"
                </p>
            </td>
            <td width=" 26" valign=" top">
                <p>
                    :
                </p>
            </td>
            <td width=" 402" valign=" top">
                <p>
                    personal identification number
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 123" valign=" top">
                <p>
                    "<strong>Regulatory</strong> <strong>Authority</strong>"
                </p>
            </td>
            <td width=" 26" valign=" top">
                <p>
                    :
                </p>
            </td>
            <td width=" 402" valign=" top">
                <p>
                    IMDA, its successors and/or assigns
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 123" valign=" top">
                <p>
                    "<strong>Services</strong>"
                </p>
            </td>
            <td width=" 26" valign=" top">
                <p>
                    :
                </p>
            </td>
            <td width=" 402" valign=" top">
                <p>
                    our giga!, giga or g mobile services and the App as may be
                    changed by us from time to time and any other
                    info-communications or other services, products or
                    applications which we and/or the Service Providers provide
                    to you including any value-added features and promotions
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 123" valign=" top">
                <p>
                    "<strong>Service</strong> <strong>Provider</strong>"
                </p>
            </td>
            <td width=" 26" valign=" top">
                <p>
                    :
                </p>
            </td>
            <td width=" 402" valign=" top">
                <p>
                    any third party service provider involved in providing the
                    Services to you and/or on whose behalf we are billing,
                    including without limitation any network operator or
                    telecommunication service provider
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 123" valign=" top">
                <p>
                    "<strong>SIM</strong>"
                </p>
            </td>
            <td width=" 26" valign=" top">
                <p>
                    :
                </p>
            </td>
            <td width=" 402" valign=" top">
                <p>
                    Subscriber Identification Module
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 123" valign=" top">
                <p>
                    "<strong>Taxes</strong>"
                </p>
            </td>
            <td width=" 26" valign=" top">
                <p>
                    :
                </p>
            </td>
            <td width=" 402" valign=" top">
                <p>
                    any and all taxes, goods and services tax, duties, levies
                    and other similar charges imposed under any law in respect
                    of the provision of the Services or on any charges or
                    payment due from or payable by you to us
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 123" valign=" top">
            </td>
            <td width=" 26" valign=" top">
            </td>
            <td width=" 402" valign=" top">
            </td>
        </tr>
        <tr>
            <td width=" 123" valign=" top">
                <p>
                    "<strong>us</strong>" or "<strong>we</strong>" or " <strong>our</strong>"
                </p>
            </td>
            <td width=" 26" valign=" top">
                <p>
                    :
                </p>
            </td>
            <td width=" 402" valign=" top">
                <p>
                    StarHub Mobile Pte Ltd (Reg. No. 200000646C) and includes
                    their successors, assigns, employees and agents
                </p>
            </td>
        </tr>
        <tr>
            <td width=" 123" valign=" top">
                <p>
                    "<strong>you</strong>" or "<strong>your</strong>"
                </p>
            </td>
            <td width=" 26" valign=" top">
                <p>
                    :
                </p>
            </td>
            <td width=" 402" valign=" top">
                <p>
                    the person who uses or intends to use the Services
                    (including his or its successors and permitted assigns) and
                    anyone appearing to us to be acting with that person's
                    authority or permission
                </p>
            </td>
        </tr>
    </tbody>
</table>
<p>
    Any decision to be made by us or actions that we may take in this Agreement
    may be made at our sole discretion.
</p>
<p style="text-align:center"><u><strong>giga Birthday Surprise Promotional Terms &amp; Conditions</strong></u></p>

<p>1. This Birthday Surprise promotion&nbsp;<strong>(&quot;Promotion&quot;)</strong>&nbsp;is valid from 1 February 2021 onwards&nbsp;<strong>(&quot;Promotional Period&quot;)</strong>.</p>

<p>2. This Promotion applies to existing giga! customers who already have an existing active giga! plan(s) under his/her account over the Promotion Period.</p>

<p>3. Under this Promotion, all eligible customers will enjoy free local data, local minutes and local SMS for all the active giga! lines under his/her account. All usage consumed within 00:00hrs and 23:59hrs on the eligible customers&rsquo; birthday will be free of charge and will not be consumed from the customers&rsquo; plan bundle.</p>

<p>4. The Promotion is for your own personal use and is subject to our fair usage policy. If we determine that you have exceeded our fair usage policy beyond a threshold at any time during your birthday as determined by us in our absolute discretion, we may impose a speed limit on the applicable Service. Any speed limit imposed will be lifted at the end of your birthday 23:59hrs.</p>

<p>5. This Promotional is only available for a specific period of time as may be notified by us from time to time at our absolute discretion. We reserve the right to determine the validity period of this Promotion.</p>

<p>6.&nbsp;This promotion is not available for gigaBuddy Plans.</p>
<p style="text-align:center"><strong><u>giga and TrustBank Promotion Terms &amp; Conditions</u></strong></p>

<ol>
<li>Unless otherwise notified by giga!, this giga and Trust Bank Partnership Promotion (&ldquo;Promotion&rdquo;) is valid from 22 Jan&nbsp;2024&nbsp;until 31 Mar 2024. &nbsp;</li>
<li>This Promotion applies to the following subscribers who applies the Trust Bank promo code.
<ol>
<li>new giga! subscriber; and/or</li>
<li>existing giga! subscriber who wishes to purchase additional giga! line(s) under his/her same account.</li>
</ol>
</li>
<li>The Promotion is only valid for the plans listed below.
<ol>
<li>For the 200GB base plan, you are required to key in &ldquo;TRUSTGIGA330&rdquo; Promo Code to enjoy the Promotion below.</li>
<li>you will enjoy 400GB local data for the first 6 months, with 1000 mins and 1000 SMS at $20.37&nbsp;per month. Data bundle automatically reverts to 200GB per month from month 7. Bonus 130GB data cannot be rolled over.</li>
<li>All other plans not listed above are not eligible for this Promotion.</li>
</ol>
</li>
<li>Bonus 200GB data awarded as part of this Promotion cannot be rolled over to the next month. Usage of local data will start from Bonus data, Rollover data accumulated, followed by base plan data. Rollover unused base plan data for another 2 renewal cycles, capped at 200GB for the 200GB base plan.</li>
<li>Customers are required to key in the respective Promo Code listed in Clause 3.1 and 3.2 above when signing up for the giga! line in order to enjoy the Promotion. No refunds will be awarded to customers who do not enter Promo Code.</li>
<li>Promo Codes are not stackable and only 1 promo code can be used per new mobile line purchased.&nbsp;Referral codes cannot be stacked with this promotion.</li>
</ol>

<p style="text-align:center"><strong><u>giga Bonus Data Promotion Terms &amp; Conditions</u></strong></p>

<ol>
<li>Unless otherwise notified by giga!, this Bonus Data for new sign ups Promotion (&ldquo;Promotion&rdquo;) is valid from 29 Aug 2023 until 31 March 2024. &nbsp;</li>
<li>This Promotion applies to the following subscribers who signs up for a new giga line using the promo code.
<ol>
<li>new giga! subscriber; and/or</li>
<li>existing giga! subscriber who wishes to purchase additional giga! line(s) under his/her same account.</li>
</ol>
</li>
<li>The Promotion is only valid for the plans listed below.
<ol>
<li>For the $18.33 base plan, you will enjoy 200GB local data for the first 6 months, with 800 mins and 800 SMS at $15.28&nbsp;per month. Data bundle automatically reverts to 150GB per month from month 7. Bonus 50GB data cannot be rolled over;&nbsp;</li>
<li>For the $20.37&nbsp;base plan, you will enjoy 200GB local data for the first 6 months, with 1,000 mins and 1,000 SMS at $20.37&nbsp;per month. Data bundle automatically reverts to 200GB per month from month 7. Bonus 100GB data cannot be rolled over;&nbsp;
<ol>
<li>All other plans not listed above are not eligible for this Promotion.</li>
</ol>
</li>
<li>Promo Codes are not stackable and only 1 promo code can be used per new mobile line purchased. Referral codes cannot be stacked with this promotion.</li>
</ol>
</li>
</ol>

<p>&nbsp;</p>

<p style="text-align:center"><strong><u>Free one-time gigaRoam APAC&nbsp;Promotion Terms &amp; Conditions</u></strong></p>

<ol>
<li>Unless otherwise notified by giga!, this free one-time gigaRoam APAC&nbsp;for new sign ups Promotion (&ldquo;Promotion&rdquo;) is valid from 22 Jan 2024&nbsp;until 31 Mar 2024 (&quot;Promotion period&quot;).</li>
<li>This Promotion applies to the following subscribers who signs up for a new giga line during the Promotion period.
<ol>
<li>new giga! subscriber; and/or</li>
<li>existing giga! subscriber who wishes to purchase additional giga! line(s) under his/her same account.</li>
</ol>
</li>
<li>The Promotion is only valid for the plans listed below.
<ol>
<li>For the $10.19&nbsp;base plan, you will receive 1&nbsp;passes of free 1 GB gigaRoam APAC pass upon activation of your giga line.</li>
<li>For the $18.33 base plan, you will receive 2&nbsp;passes of free 1GB gigaRoam APAC pass upon activation of your giga line.&nbsp;</li>
<li>For the $20.37&nbsp;base plan, you will receive 2&nbsp;passes of free 1GB gigaRoam APAC pass upon activation of your giga line.&nbsp;</li>
</ol>
</li>
</ol>

<p>The Promotion is a&nbsp;one-time offer, and the gigaRoam APAC pass will be valid for 90 days from date of line activation. Refer to clause 3.13 above for the full list of supported destinations.</p>
<p style="text-align:center"><u><strong>&ldquo;Refer a Friend&rdquo; Promotional Terms &amp; Conditions</strong></u></p>

<ol>
<li><strong>Promotion</strong>

<ol>
<li>Unless otherwise notified by giga!, this promotion is valid till 28 Feb 2025, date inclusive (&ldquo;Promotion Period&rdquo;).</li>
<li>gigaBucks (as defined in clause 4.1 below) will be credited to your gigaWallet for each successful referral verified by us during the Promotion Period.&nbsp;</li>
</ol>
</li>
<li><strong>Eligibility</strong>
<ol>
<li>In order to be eligible for this promotion, you must be an existing giga! subscriber with an active giga! line.</li>
</ol>
</li>
<li><strong>Mechanics of Promotion</strong>
<ol>
<li>For this promotion, you can refer to us any:
<ol style="list-style-type:lower-roman">
<li>new giga! subscriber; and/or</li>
<li>existing giga! subscriber who wishes to purchase additional giga! line(s) under his/her account and such individual will be referred to as &ldquo;your Friend&rdquo;.</li>
</ol>
</li>
<li>You must share the details of this promotion (including these terms &amp; conditions) with your Friend so that your Friend is aware of and agree to them.</li>
<li>To successfully refer your Friend, he or she must enter your unique referral code when signing up for the giga! line (&ldquo;Referral Code&rdquo;) which you can obtain from the giga! app. Once the Referral Code is applied at checkout, your Friend will enjoy $2 off his or her first month&rsquo;s subscription fees for any 10GB, 50GB, 150GB and 200GB base plans (&ldquo;Discount&rdquo;). Our prevailing prices will apply from the second subscription month onwards. The Discount does not apply to any other plans not stated in this clause.</li>
<li>For each successful referral, we will credit $2 gigaBucks for any 10GB, 50GB, 150GB and 200GB base plan your Friend successfully activates. No gigaBucks will be credited for any other plans that your Friend subscribes to.</li>
<li>Upon every 5th successful referral, we will credit $5 gigaBucks for any 10GB, 50GB, 150GB and 200GB base plan your Friend successfully purchases and activates. No gigaBucks will be credited for any other plans that your Friend subscribes to.</li>
</ol>
</li>
<li><strong>gigaBucks</strong>
<ol>
<li><strong>gigaBucks</strong> credited will be available for your use within 90 days from the date of credit (&ldquo;Validity Period&rdquo;). Any and all unutilized gigaBucks will be automatically and immediately forfeited upon the expiry of the Validity Period. No refunds or extension of the Validity Period will be granted under any circumstances.</li>
<li>gigaBucks cannot be transferred and cannot be exchanged for cash, other benefits or kind and can only be used solely in accordance with these terms &amp; conditions.</li>
<li>gigaBucks will be automatically used to offset your monthly giga! mobile subscription charges, whether in part or in whole.</li>
<li>You may opt to use gigaBucks to purchase extras or optional giga! services from us where such gigaBucks are sufficient.</li>
<li>If there are insufficient gigaBucks in your gigaWallet, you shall be solely responsible for all charges incurred and purchases made via your giga! account, and such charges and purchases shall be charged via the debit or credit card tied to your account.</li>
<li>gigaBucks in your gigaWallet will be deducted and treated (for example, the Validity Period of gigaBucks) on a first-in-first-out basis.</li>
</ol>
</li>
<li><strong>Our rights</strong>
<ol>
<li>If we suspect that you are participating in this promotion and/or allowing your Friend to participate in this promotion for fraud, misconduct, improper, inappropriate, dishonest or any other illegal purpose (for example, without limitation, set up fraudulent account, set up an account using a non-consenting third party&rsquo;s information or stolen information), we reserve the right, as may be determined by us in our absolute discretion, to carry out any or all of the following, without notice and liability to you:</li>
<li>decline your referral of your Friend;</li>
<li>decline your Friend&rsquo;s redemption;</li>
<li>claw-back your gigaBucks or charge you for it as a debt owed by you to us;</li>
<li>claw-back your Friend&rsquo;s Discount or charge your Friend for it as a debt owed by your Friend to us;</li>
<li>suspend or terminate your giga! line and/or account; suspend or terminate your Friend&rsquo;s giga! line and/or account; and/or</li>
<li>blacklist you and/or your Friend.</li>
</ol>
</li>
</ol>

<p style="margin-left:48px">We also reserve the right to refer your actions to the relevant authorities and will comply with directions or guidelines issued by them, without notice and liability to you.</p>

<p style="margin-left:48px">Our decision shall be final and conclusive.</p>

<ol start="6">
<li><strong>Changes</strong>

<ol>
<li>We reserve the right to change, suspend or terminate this promotion (whether in part or whole), and/or any of these terms &amp; conditions, at any time, at our absolute discretion, without prior notice and liability.</li>
</ol>
</li>
<li><strong>Acceptance</strong>
<ol>
<li>By participating in this promotion, you shall be taken to accept and agree to:
<ol>
<li>all these terms &amp; conditions and any amendments thereof;</li>
<li>receive communications by us via email, phone, SMS and/or in-app notifications in accordance with our prevailing Privacy Policy as set out at <a style="color: blue; text-decoration: underline;" href="http://www.giga.com.sg">www.giga.com.sg</a> or such other link as may be notified by us from time to time; and</li>
<li>our prevailing giga! Mobile Terms &amp; Conditions as set out at <a style="color: blue; text-decoration: underline;" href="http://www.giga.com.sg">www.giga.com.sg</a> or such other link as may be notified by us from time to time.</li>
</ol>
</li>
</ol>
</li>
</ol>
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