FAQs

giga's contract free 4G & 5G plans

Monthly roaming & gigaRoam

Switching to giga (port-in)

Promotions & Auto-upsized plans

Benefits for existing customers

Refer a Friend and Earn Unlimited gigaBucks

5G eSIM

SIM Card Delivery

Account management

Bills and payment

Have a Lost or Faulty SIM?

Troubleshoot Network & APN

Cessation of 3G network (VoLTE required for Voice Calls)

Bought a plan from Shopee?

Others