GIGABUDDY FREQUENTLY ASKED QUESTIONS
The gigaBuddy plan is a data-only plan exclusive for our giga customers, which is perfect for your second device (or more!), and now comes with 10GB local data and free rollover data forever at just $3.97/month. The gigaBuddy plan powered by the same Singapore's Fastest Network as all other giga plans.
Login to your giga app to sign up for your gigaBuddy plan today!
You always get the best on the #gigaexperience! For six years we’ve promised to provide the best to our customers and we intend to keep this promise. This exclusive offer is now UPSIZED for all giga customers.
Not a giga customer yet? Follow the 2 simple steps below:
1. Sign up for any giga base plans.
2. Login to your giga app. Click on "Add new line" on the dashboard, and select gigaBuddy plan.
You never lose out on the #gigaexperience!
A data-only plan allows you to enjoy the following services:
1. Local data usage
2. Roaming data usage (to be purchased separately as an add-on)
3. Receive incoming SMS (outgoing SMS is not allowed)
Incoming and outgoing calls are not allowed. All other services not mentioned above are not allowed.
Yes, you're welcome to port in your existing postpaid number from any Singapore telco. Simply select "Port-in" when signing up for your new gigaBuddy plan.
Note:
1. Only customers with an active giga Mobile plan are allowed to purchase the gigaBuddy plan.
2. gigaBuddy plan is a data-only plan, hence you will not be able to make or receive any calls using the gigaBuddy plan.
3. You will be able to receive incoming SMS but outgoing SMS is not allowed.
To port in / transfer your existing number, ensure
- It is an active postpaid number (prepaid numbers and corporate numbers are not supported)
- It is registered to your ID
- There are no outstanding bills or contracts with your ex-telco
- Do not cancel your line with your ex-telco. We will handle the porting process for you!
You can rollover unused data from your plan for another 2 renewal cycles, capped at 10GB at any point in time.
Absolutely! You can stack on any of our add-on packs for your gigaBuddy plan:
i. Data pack (1GB at $2.04)
ii. 1GB gigaRoam APAC pack at $5
iii. 1GB gigaRoam Global pack at $15
iv. $10 gigaBucks pack
All other services not mentioned above are not allowed.
Yes! If you have an existing 2GB gigaBuddy line, you will be upgraded to our new 10GB gigaBuddy plan on your next renewal cycle.